Where exchange orders are sold

A JAPAN RAIL PASS cannot be purchased inside Japan.
You must purchase an Exchange Order from an authorized sales office or agent before you come to Japan.
Exchange Orders can be purchased from :
JTB Corp., and their associated agencies and overseas branch such as Japan Travel Bureau (Malaysia) Sdn. Bhd.

After you arrive in Japan, you turn in the Exchange Order to receive your JAPAN RAIL PASS at an applicable JR station that has a JAPAN RAIL PASS exchange office. (See "Stations with JAPAN RAIL PASS exchange office")